- Description
- Shipping & Returns
This is the ultimate reusable bottle: it’s beautiful, maintains your beverage temperature and keeps your drink tasting just the way you like it (no nasty metallic flavoured water here). Plus, you can relax knowing it won’t spill in your bag when you are on the go.
FREE RETURNS & EXCHANGES POLICY
Okanui are happy to offer you a refund or exchange for a change of mind on most full price and reduced merchandise. Your item must be unused and in the same condition that you received it in the original packaging. The following change of mind timeframes apply:
In store: 30 days from date of purchase.
Online (Australia/New Zealand): 30 days from date of delivery.
Online (International): 45 days from order placement.
Subject to the Consumer Guarantees outlined below, merchandise returned for change of mind within the above timeframes can be returned for an exchange or full refund subject to the following conditions:
Proof of purchase is accompanied with the returned merchandise;
The merchandise is unworn, unwashed, unused and in its original condition with all tags intact.
For swimwear and women's bodysuits, all hygiene stickers are intact.
If entire order is returned, any free gift with promotion must be returned with original purchase for a full refund.
Any discounts received at the time of purchase will be carried over.
Exceptions to change of mind policy
Our change of mind policy does not apply to the following merchandise:.
Swimwear and Women's Bodysuits.
Swimwear and Womens Bodysuits must be tried on wea