Escape with Okanui - Luxury Bali Getaway Terms and Conditions

This Luxury Escape at The Light Exclusive Villas & Spa is valued up to $2,390 AUD and can be booked until 1st March 2027 with travel until 31st March 2027. Blackout dates apply. The Prize is not exchangeable for cash, and is not transferable, endorsable, or refundable under any circumstances. Changes are not permitted once booking is confirmed including travel dates changes and name changes. If for any reason a Winner does not redeem the Prize (or an element of the Prize) by the time stipulated by the Promoter in these terms and conditions, then the Prize (or that element of the Prize) will be forfeited. The Prize is awarded “as is” with no warranty or guarantee, either express or implied by the Promoter. A Winner may not substitute, assign, exchange, transfer or redeem the Prize for cash. Award certificates have no cash, credit or refund value, and if sold, bartered or altered would automatically be void.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Valid for travel from 11 October 2026 until 31 March 2027 (bookings must be made before 1 March 2027).

Nyepi Day: Please note the Nyepi Day of Silence will take place on 8 March 2027, during which airports are closed, and check-in/checkout at the resort are unavailable.

Compulsory New Year’s Gala Dinner: For stays on 31 December, an additional surcharge of A$69 per adult (13+) and A$35 per child (2–12) applies for the compulsory New Year’s Gala dinner. Payable directly to the hotel.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.